The move to Workday was a big change for HR and employees, and DiTondo shared lessons learned with peers during an HR Technology conference session. One recommendation was to embrace the opportunity to reconfigure outdated business processes as part of the move to a new system.
“Don’t replicate your paper processes or other existing processes in Workday. Trust in Workday’s configuration capabilities and create processes that work better for you.” DiTondo says they now have greater transparency into approval processes and have cut down the number of approval steps.
Today, the hard work is paying off. MGM has already seen powerful results across the organization, from greater employee engagement to improved business processes to stronger recruiting responses.
“In the first three months after going live, MGM employees logged in to Workday on their mobile phones more than 250,000 times to access information and perform tasks,” said DiTondo. Employees no longer have to wait in HR offices to get what they need; they can view their pay slips and submit time off directly from their phones, freeing them up to focus more on guests.
Employees have also embraced the anytime feedback feature, which enables any employee to provide positive feedback about a colleague from anywhere, at any time, and from any mobile device. To date, employees have submitted more than 81,000 feedback messages using the tool, increasing engagement and collaboration across the company.