工作收入高绩效评级从健康care Providers
工作日是顶级表演者在学校研究的“ERP2019 Performance in the Cloud" report, which reflects high ratings from our customers on product capabilities and our commitment to supporting their success. Here's how we ranked.
工作日是顶级表演者在学校研究的“ERP2019 Performance in the Cloud" report, which reflects high ratings from our customers on product capabilities and our commitment to supporting their success. Here's how we ranked.
We’re excited to announce that Workday has been named a Top Performer in KLAS Research’s“ERP 2019 Performance in the Cloud”report. This comes on the heels of our recognition asBest in KLASfor the second year running.
This latest accolade reflects the high ratings our customers gave us on our product capabilities and our commitment to supporting customer success. In its evaluation, KLAS measured:
Customers are acore valueat Workday, so we’re honored to see the evaluation from KLAS Research, whose team members worked directly with our customers to gather their insights.
For healthcare organizations, deploying any type of new technology can be difficult. It’s a large task that requires dedicated resources, efficient project management, and effective change management.
When hospitals and health systems take on a third party systems integrator to support their cloud ERP software, as the vast majority of organizations interviewed by KLAS do, they still expect a high level of support from their cloud ERP vendor. This support includes a commitment to maximizing the customer’s product capabilities and to organization-wide implementation success.
In our deployments, we provide support to our customers and implementation partners through delivery assurance, deployment reviews, and other activities throughout the project. We’re pleased to see that 100 percent of our customers surveyed by KLAS said that we met or exceeded expectations for implementation involvement.
In addition, we’re committed to continuously delivering the latest innovations to our customers as technologies advance.OurPower of Oneapproach updates our products without requiring any process or configuration changes.
In its evaluations, KLAS Research focused on a variety of areas: culture, loyalty, operations, product, relationships, and value. Our customers consistently ranked us high in all six areas. We’re especially proud that customers rated us well above market average in “Product Works as Promoted,” since integrity is also one Workday’s core values. We’re just as proud of our exceptionally high ratings in “Executive Involvement” and “Likely to Recommend.” And, customers report optimism that we’ll continue to follow through on our development promises.
Supporting our customers is key to their success and ability to drive tangible benefits. In an ever-changing industry, we understand that healthcare leaders need to reduce costs while improving patient care, better engage and retain top talent, and improve their operations through more efficient decision making.
Our executives play a key role in providing valuable resources to support customer success. As a best practice, we gather information about customers’ needs and goals to make sure we provide a supportive, aligned approach from the very beginning. We work with third party systems integrators and regularly check in with customers to make sure they are maximizing the use and value of Workday. Having customers view us as an involved and responsive partner lets us know our approach is meaningful and valued.
On behalf of all of Workday, I want to thank our incredible growing community ofhealthcare customers. Their feedback continually inspires us, and we are happy they were able to candidly share their thoughts with KLAS Research.
Learn more aboutwhy KLAS ranks Workday as the leader in cloud-based ERP solutions for healthcare.
More Reading
Business leaders who participated in our global study on digital acceleration say a collaborative relationship between IT, HR, and finance is critical to modern business survival.
Restaurant leaders have to balance innovation, frontline worker satisfaction, and top-notch customer service. That’s no small task! Hospitality industry experts sit down to talk about the future of the restaurant industry on this episode of theWorkday Podcast.
Our global study on digital acceleration shows that today’s IT leaders face a big challenge on how to effectively manage the skills and talent of their teams—especially when business needs are changing so rapidly.