Workday Touchpoints Kit Overview
The Workday Touchpoints Kit is a collection of diagrams, heat maps, and organizational details that illustrate the connection points across all product areas within the Workday suite. These tools can be used by you and consultants alike to anticipate and plan for the big picture impact of design changes. There are 2 ways to gain access to the Workday Touchpoints Kit. Once you’ve completed either theGetting Started with Workday Touchpointsonline course or anyWorkday Protrack, you'll be able to access the kit. The Workday Touchpoint Kit content is hosted on the Workday Community.
Already have access?Browse the Workday Touchpoints Kit (Restricted Access).
Inside the Kit: Content Overview
Check out theWorkday Touchpoints Kit Playbookfor more information on kit content.
Touchpoint Diagrams
High-level models of the tenant that define interactions within the system, and with external entities.
Design Heatmaps
Data visualizations mapped by color-scale, which explain the weight and importance of changes across design attributes.
Organizational Details
An outline of how organizations are used by different product areas, with a named primary decision owner for each context.
Benefits
- Accelerate Deployment: With contextualized product knowledge, teams are able to make confident design decisions, lay an interconnected system groundwork, and create tailored solutions that transform their business.
- Re-Envision Change Management:Reduce the stress of extensive testing and anticipate design risks before they even happen.
- Enhance Collaboration:By offering a source of truth about the functionalities and dependencies in every product area, the Kit allows for a purposeful cross-team dialogue that satisfies the needs of all involved.
- Boost Self-Sufficiency:Teams can understand the nature and extent of design changes from all directions, allowing them to make informed decisions after deployment without heavy consultant involvement.
- Strategize your Workday Footprint:The Kit highlights functional overlaps and demystifies new combinations of tools, enabling teams to analyze which add-ons are most impactful for their business, all while maximizing organizational time and resources.
- Gain Up-to-date Expertise:The Kit is maintained by Workday experts and updated to capture the new enhancements with each Workday release.
How to Access
There are 2 ways to gain access to the Workday Touchpoints Kit. Upon completion of either option, you'll be able to access the Workday Touchpoints Kit content, hosted on the Workday Community.
1. Complete the Getting Started with Workday Touchpoints Course
This self-paced training helps prepare new and existing customers make educated design and configuration decisions during initial and subsequent deployments of Workday. This training consists of a mixture of Learn On-Demand videos, expert interviews, and interactive exercises, which you can complete at your own pace. We demonstrate how to use the Workday Touchpoints Kit to identify touchpoints across the entire Workday product suite and understand the key design considerations at these touchpoints.
- Audience:项目经理/业务用户功能/ Executive / Administrator
- Duration:2.5 Hours
- Cost:0.5 Training Credits
- Format:Online
View Getting Started with Workday Touchpoints course.
2. Become a Workday Pro
Workday Prois our accreditation program designed for individuals who have or want to acquire deep expertise in Workday. Available to employees of Workday customers and Advisory Partners, this program trains learners to deliver a similar level of value as an external Workday-certified consultant. Accreditations are available astracksthat span various technical and functional areas of Workday. Each track contains relevant coursework and an online exam.
- Audience:Workday Administrators / Integrations Leads / Security Leads (SL)
- Duration:Varies by Track
- Cost:Varies by Track
- Format:Online and In-Person
Customer Feedback
“工作日接触点工具包提供了培训best, most complete overview of how Workday works that I’ve seen.”
-Sarah M.
"Workday Touchpoints Kit is a great tool you can use to see the dependencies between systems to ensure your feature updates don't affect other areas of the system.”
-Justin B.
Director, Financial Information Systems
Still Have Questions?
Visit theWorkday Touchpoints Kit FAQfor answers to common customer questions. For more direct support, work with your Training Coordinators to submit a training case in the Workday Community.