Bronson Healthcare transforms and streamlines operations with Workday.

Challenges.

To proactively respond to changes in healthcare, Bronson Healthcare underwent a culture and lean management transformation. Bronson’s previous HR systems were disjointed and did not provide managers with access to real-time, accurate data.

Why Workday.

Bronson selected Workday to consolidate systems, streamline processes, enhance reporting and analytics to drive improvements, provide a better employee experience, and be able to scale for future growth and acquisitions.

Benefits and results.

Improved process automation and configuration.

Bronson now has better visibility into its end-to-end recruiting process. The company can address bottlenecks, identify outliers, and configure changes based on user feedback—all on a weekly basis. By reducing the time to fill open positions, Bronson decreased overtime spend and realized higher engagement from clinical staff.

Tighter controls.

工作日provided increased visibility into specific pay practices and enabled Bronson to address several areas of overpayment, including extended shift incentives, shift differentials, on-call hours, PTO accruals, and missed punches. With Workday, Bronson also instituted tighter controls via the Workday approval structure for recurring bonuses.

Better employee experience.

The intuitive Workday interface improved employee engagement and gave managers real-time access to accurate data. Personalized notifications led to higher completions for open enrollment. The candidate experience also improved, as the application process has decreased from 60 minutes to 5 minutes with Workday.

Consolidated systems and increased flexibility.

Bronson’s HRIS team now has ownership of configuration and has eliminated reliance on IT. Updates are much easier to navigate than with previous legacy systems, and require minimal technical support.