CUSTOMERS

Workday and Scoot

Scoot is the low-cost arm of the Singapore Airlines Group. Scoot took to the skies in June 2012, and merged with Tigerair Singapore in July 2017, retaining the Scoot brand and positioning it well for a new chapter of growth. It started out with fewer than 1,000 workers in Singapore, and today has approximately 2,200 employees across 6 locations in the Asia Pacific region.

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We always try to improve ourselves when it comes to automation. It’s an ongoing process. And we feel very supported by Workday because they update their applications every six months with new features that can better benefit us.

Keith Ng

Head of People Operations – Asia Pacific

OVERVIEW
Challenges
  • Inflexible systems could not scale or support company growth
  • Difficulty engaging with a mobile workforce
  • Limited reporting and analytics capabilities

Results

  • One single HR system with accurate, reliable, real-time information

  • Comprehensive self-service functionality

  • High-level configuration and flexibility

  • Quick deployment

  • Huge decrease in time to create reports and assessments

  • Increase in employee engagement, even post-merger with Tiger Airways

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