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Workday and GenesisCare

Sydney-headquartered GenesisCare delivers treatment to people with cancer and heart disease, the two largest global disease burdens. It is committed to leading the change in how care is given and is currently leading or participating in more than 150 clinical trials. The organization employs more than 5,500 highly trained physicians, healthcare professionals, and support staff across Australia, Europe, and now the U.S. This follows its acquisition of major U.S.-integrated oncology provider 21st Century Oncology in May 2020.

Workday blazed the trail I would say for GenesisCare and its foray into transformation.

Head of Transformation and Global PMO

Overview
Challenges

  • No existing HR system, everything was manual and spreadsheet-based

  • Administrative burdens take time away from other more strategic tasks and patient focus

  • No single view of employees and no ability to track the global workforce

  • Budgeting process wasn’t streamlined and took too long

Results

  • Mobile capability has increased efficiency and the ability to complete tasks anytime and anywhere

  • Universal view of the global workforce

  • More automated and streamlined recruitment process

  • Ability to accurately plan its workforce and forecast the budget side-by-side

  • Ability to identify and plan the right complement of skills and staff