IDC infobrief: Enterprise software enables faster and more effective delivery of government services.View Infobrief
STATE & LOCAL
Embrace agility in an age of uncertainty.
Rising costs. Aging infrastructures. Changes in workforce demographics. New hybrid work models. Workday gives state and local governments a flexible foundation to meet these challenges so you can focus on serving your citizens.
Greatly reducedtime-to-hireand improved service to employees.
Reduced ledger accounts from 10,000 to 400 for more effective and efficientfinancial stewardship．
Improvedbudget development and modeling, reducing the time it takes to budget salaries and benefits from 3-4 weeks to 1-2 days.
Leveraged improvedauditing and reporting capabilitiesin payroll to identify and prevent up to $20K of overpayments per payroll period.
Gained betterinsight into supplier spend, resulting in significant work efficiencies.
SOLUTION USE CASES
A use for every aspect of your organization.
Recruit and Onboard
DIVERSE AND ENGAGED WORKFORCE
Recruit and onboard.
Streamline recruiting processes, realize a faster time to hire, and improve user adoption and engagement. With Workday, you can:
Attract the right workers for every job
Hire and onboard faster
Better plan for employee attrition and adequately assess retention risk
Read the report on how government is pivoting to data-driven workforce management.
Featured capabilities.
Built-In Automation
Dynamic candidate workflow.
Meet candidate and organizational needs.
On-demand candidate history.
Get a consolidated view at any time.
Automated onboarding.
Set up new hires for success.
End-to-End Talent Acquisition
Internal and external sourcing.
Gain visibility into available candidates.
Collaborative interview management.
Gain full visibility into interview feedback.
Proactive candidate management.
Identify top candidates quickly.
Consumer-Grade Experience
Optimized for mobile.
Work from any device.
相依igurable job applications.
Provide a custom user experience.
Referral leaderboard.
Track candidate progress.
Flexible Work Model
DIVERSE AND ENGAGED WORKFORCE
Flexible work model.
Achieve greater agility, empower end users, and gain anytime, anywhere access. With Workday, you can:
Plan for the future of work
Support non-traditional work models
Provide remote employees with access to everything they need to do their jobs
Read the report on how government is pivoting to data-driven workforce management.
Featured capabilities.
Adaptable Architecture
Built-in agility.
Ensure business continuity.
Change management.
Automatically document changes for audit purposes.
相依igurable Technology
Single graphical design tool.
Tailor business process changes to meet your needs.
Process flow diagram.
View workflows easily and seamlessly.
Accessible IT.
Make changes and updates without IT help.
Native Mobile
Modern and mobile experience.
Enjoy a simple, intuitive design.
Integrated design.
Aligns with the look, feel, and security model of Workday.
Belonging and Diversity
DIVERSE AND ENGAGED WORKFORCE
归属感和多样性。
Gain insights into progress and commitments; recruit a more diverse, productive workforce; and build a culture of inclusion. With Workday, you can:
Better understand the makeup of your workforce
Hire a workforce that reflects the population you serve
Ensure you’re hiring and retaining diverse talent
Read the report on how government is pivoting to data-driven workforce management.
Featured capabilities.
Critical Insights to Drive Change
Real-time, holistic workforce data.
Drive systematic change.
Belonging and diversity analytics.
Make informed goal-oriented decisions.
Strategic Action
Plan and monitor progress.
Establish and achieve DEI goals.
Mitigate bias.
Provide equitable access to opportunities.
Reporting and analytics dashboards.
Ensure inclusion and equal pay.
Meaningful Experiences
Measure employee sentiment.
Know how workers are feeling.
Curate personalized experiences.
Foster inclusion and belonging.
Skills Development and Training
DIVERSE AND ENGAGED WORKFORCE
Skills development and training.
Improve employee engagement and retention, better allocate resources, and deliver personalized learning experiences. With Workday, you can:
Know if you have the right people in the right roles
Stay on top of required certifications and training
Develop your top talent
Read the report on how government is pivoting to data-driven workforce management.
Featured capabilities.
Career Growth and Development
Clear career pathways.
Train and upskill workers.
Job matching.
Use machine learning to recommend jobs.
Democratized opportunity.
Give everyone the chance to grow.
Skills Analysis and Matching
Skills ontology.
Get a better sense of employee skills.
Reports and dashboards.
View employee skills and potential gaps.
Business needs alignment.
Fit employee skills to organizational goals.
Learning and Training
Intelligent recommendations.
Use machine learning to empower workers.
Certification and licensure tracking.
Maintain visibility into staff certifications.
Alerts and push notifications.
Keep employees on track with training.
Employee Experience and Well-Being
DIVERSE AND ENGAGED WORKFORCE
Employee experience and well-being.
Enable greater self-sufficiency, improve engagement and connection, and provide more time to focus on the mission. With Workday, you can:
Know if your workers are satisfied and productive
Better engage with your employees
Make things easier for an overstretched workforce
Read the report on how government is pivoting to data-driven workforce management.
Featured capabilities.
Self-Service Functionality
Built-in automation and workflow.
Keep employees focused on high-value work.
On-demand resources.
View time, expenses, benefits, and more.
Comprehensive support.
Provide guidance wherever people work.
People-Centered Design
Surveys and feedback loop.
超越员工的期望。
Tailored experiences.
Be there for moments that matter.
Push notifications.
Keep employees informed and connected.
Consumer-Grade User Experience
Native mobile.
Work from any device.
Easy-to-use chatbot and search.
Help people get the right answers.
Natural workspaces.
Integrate with Slack and Microsoft Teams.
Financial Stewardship
Consolidate and Close
FINANCIAL STEWARDSHIP
Consolidate and close.
Simplify your chart of accounts, reduce monthly close cycle times, and ensure compliance and accountability. With Workday, you can:
Reduce the time it takes to consolidate and close
Ensure accuracy and minimize risk
Automate the audit process to free up resources
Read the report on the data-enabled public sector finance function.
Featured capabilities.
ML-Infused Transactions
Always-on anomaly detection.
Continuously detect irregularities.
Machine-learning guidance.
Surface exceptions and recommendations.
Financial close checklist.
Close the books faster.
Continuous, Automated Accounting
Holistic reconciliation.
View results across departments and systems.
Real-time account reconciliation.
Reduce time to consolidate and close.
相依igurable business processes.
Automate tasks, approvals, and reports.
Always-On Self-Documenting Audit
Compliance at the core.
Rely on undefeatable electronic evidence.
Single source of truth.
Review data with drill down functionality.
Accurate reporting.
视图合并再保险sults any time.
Budgetary Control and Reporting
FINANCIAL STEWARDSHIP
Budgetary control and reporting.
Simplify your reporting and user experience, improve compliance and controls, and reduce reporting variance. With Workday, you can:
Automate controls and remove budget reporting limitations
Minimize costly budget overruns
Gain real-time insight into budget consumption
Read the report on the data-enabled public sector finance function.
Featured capabilities.
Budgetary Control Frameworks
Budget tracking.
Ensure budget checking across spend.
Flexible structures and controls.
Adapt to meet your organization’s needs.
Long-term planning.
Strategize with multi-year budgeting.
Real-Time Budget to Actuals
Parent-child structures.
Establish a budget hierarchy.
Continuous planning.
Proactively track encumbrances at every stage.
Year-End Roll Forward
Budget flexibility.
Roll unspent budget forward to a new year.
Adaptable budgeting.
Roll over procurement documents.
Flexible Financial Dimensionality
FINANCIAL STEWARDSHIP
Flexible financial dimensionality.
Increase granularity and dimensionality, simplify your chart of accounts, and improve accuracy and control. With Workday, you can:
Gain better insight on what you spend on programs
See which departments have the highest discretionary spend
Understand which transactions impact specific expenditures
Read the report on the data-enabled public sector finance function.
Featured capabilities.
Flexible Data Model
Multi-dimensionality.
相依igure to address unique accounting needs.
Real-time visibility.
Analyze data at any time.
Functional extensibility.
Benefit from non-disruptive reorganization.
Business and Accounting
Deep visibility.
Capture operational-level activity automatically.
Real-time accounting.
Track budgets, expenses, and transactions.
Multi-basis reporting.
提高精度和控制。
Modern Architecture
Operational drill-back.
Gain a granular transaction view.
Increased dimensionality.
Analyze activity across every attribute.
Business Asset Management
FINANCIAL STEWARDSHIP
Business asset management.
Gain insight into assets and increase efficiency through automation to save time and resources. With Workday, you can:
Better track high-value assets and know when to retire them
Understand the financial impact of variances between asset reporting and tax books
Ensure assets don’t walk out the door
Read the report on the data-enabled public sector finance function.
Featured capabilities.
Full Asset Lifecycle
Simple asset processing.
Receive, register, transfer, and depreciate.
Multiple asset types.
Handle high value, low value, and more.
Rich Functionality
Multi-book accounting.
Meet your organization’s unique needs.
Flexible modes.
Expense and capitalize simultaneously.
Detailed rights management.
Assign and track assets to workers.
Reporting and Analytics
Delivered dashboards and reports.
Gain insights to take the right action.
Asset depreciation forecast.
Speed up the forecasting cycle.
Composite assets roll forward report.
Ensure accuracy with a composite view.
Unified Grants Management
FINANCIAL STEWARDSHIP
Unified grants management.
Gain greater visibility into grant activity, reduce grant audit cycles, and enhance compliance and control. With Workday, you can:
Prevent grant overspend or underspend
Eliminate errors and ensure compliance
- Link your grant data to payroll, time collection, and other cost-related business areas
Read the report on the data-enabled public sector finance function.
Featured capabilities.
Single Source of Data
Unified system.
See HR, finance, and payroll data seamlessly.
Business process framework.
Track post-award activity.
Automated sponsor billing.
Invoice based on terms and schedules.
Built-in Controls and Automation
相依igurable calculation engine.
Automate expense tracking.
Real-time synchronization.
Better manage budget to actuals.
Spending alerts.
Trigger thresholds for grant spending.
Multi-Dimensional Reporting
Detailed accountability.
Meet grant sponsor and funding requirements.
Holistic reporting.
Access expense levels across grants.
Cost tracking.
Including facilities and administration charges.
Planning, Budgeting, and Sustainability
Budget Development and Modeling
PLANNING, BUDGETING, AND SUSTAINABILITY
Budget development and modeling.
Reduce budget cycle time and improve forecasting, transparency, and collaboration across the organization. With Workday, you can:
Eliminate manual efforts tied to budgeting and planning
Streamline budget book creation and other budgeting processes
- Empower departments to create their own plans using a single source of truth
Read the eBook on data-driven workforce planning for state and local government
Featured capabilities.
Powerful Modeling Engine
Unlimited scenario modeling.
Create financial and workforce models.
Continuous planning.
Access budgets, expenses, and encumbrances.
Compare plans to actuals.
Maintain calculations within the system.
Organization-Wide Engagement
Comprehensive dashboard.
Request and view budgets from one location.
Empowered end users.
Collaborate without an accounting background.
Real-time visibility.
Inform stakeholders at all levels.
Transparency and Accountability
Always-on audit.
Enable proactive audit and compliance.
Automated processing.
Remove error-prone manual, static processes.
Automation of High-Volume Processes
PLANNING, BUDGETING, AND SUSTAINABILITY
Automation of High-Volume Processes
Improve accuracy and efficiency and make better informed decisions through automation. With Workday, you can:
Eliminate repetitive, manual processes to free up time for more strategic activities
Identify and correct reconciliation issues faster
- Increase workforce productivity and satisfaction
Read the eBook on data-driven workforce planning for state and local government
Featured capabilities.
Machine Learning Transactions
Touchless automation.
Rely on AI and ML built into the core.
Anomaly detection.
Continuously surface recommendations.
Continuous, Automated Accounting
相依igurable processes.
Automate tasks, approvals, and reports.
Contextualized data.
Make faster, better-informed decisions.
Better User Experience
Easier workflows.
Eliminate mundane tasks and speed approvals.
Intelligent automation.
Keep people in control of decision-making.
Staff and Personnel Planning
PLANNING, BUDGETING, AND SUSTAINABILITY
Staff and personnel planning.
Increase efficiencies, improve insight and analysis, and make better people decisions. With Workday, you can:
Make organizational changes faster
Use real-time, trusted data to make critical people decisions
- Consolidate disparate data into a single view
Read the eBook on data-driven workforce planning for state and local government
Featured capabilities.
Accurate, Unified Data
Foundational data model.
Review real-time transactions.
Deeper insight.
Drill back to transactional details.
Decision Support
Machine learning.
Improve prediction accuracy.
Driver-based assumptions.
Model hiring, transfers, and retention.
Intuitive dashboards.
See cost impact immediately.
Unlimited Scenario Modeling
Rapid scenario analysis.
Respond quickly to change.
Accurate modeling.
Compare plans to actuals.
Seamless execution.
Implement plans easily.
Scalable Financial Operations
PLANNING, BUDGETING, AND SUSTAINABILITY
Scalable financial operations.
Gain real-time access to essential financial data, expedite transaction reporting, and improve auditability of financial records. With Workday, you can:
Get more time to focus on strategic initiatives
Eliminate manual processes
- Align financial and mission goals and needs
Read the eBook on data-driven workforce planning for state and local government
Featured capabilities.
One Data Source
Single system.
Access data across departments.
Foundational data model.
Review activity with a single source of truth.
Deeper insights.
Drill back to transaction details.
Comprehensive Automation
Robust framework.
Analyze and monitor key processes with ease.
Expedited approvals.
Eliminate tedious manual tasks.
Seamless workflows.
Optimize operations.
Collaborative Experience
Intuitive UI.
Take the friction out of tasks.
Mobile-driven.
Handle your business from anywhere.
Personalized dashboards.
Gain insights to take the right actions.
Business Continuity
PLANNING, BUDGETING, AND SUSTAINABILITY
Business continuity.
Streamline processes and make it easier to adapt to change. With Workday, you can:
Make changes to processes without heavy reliance on IT
Reduce the complexities of your technology environment
- Ensure your data is secure
Read the eBook on data-driven workforce planning for state and local government
Featured capabilities.
Adaptable Framework
Cloud-based environment.
Ensure business continuity.
IT-friendly technology.
Easily manage and maintain systems.
Single security model.
Keep data secure across the organization.
相依iguration, Not Customization
Self-documentation.
Drive efficiency with better documentation.
No programming.
View data in a process flow diagram.
“What-if” modeling.
Dynamically model org structure scenarios.
Continuous Innovation
Scheduled upgrades.
Run updates and fixes in the background.
99% uptime commitment.
Enjoy always-on productivity.
One version, always.
Never get left behind on old software versions.
Operationalize and Extend Data
Insights from External Data
OPERATIONALIZE AND EXTEND DATA
Insights from external data.
Gain deeper insights, democratize data access, and improve efficiency across the organization. With Workday, you can:
Determine budget performance by employee
Uncover areas of wasteful spend
- Measure call volume and response time trends
Featured capabilities.
Data Integration
Single source of truth.
Blend data to get the whole picture.
Easy-to-Use Tools
Shared tools.
Enjoy a common user experience.
Intuitive interface.
Accomplish tasks without coding.
Anywhere access.
Get reports and dashboards on any device.
Cloud-Delivery Model
Real-time updates.
Keep data automatically synced and current.
Single security model.
Improve compliance with set standards.
Streamlined delivery.
See fast deployment and time to value.
Extend Applications
OPERATIONALIZE AND EXTEND DATA
Extend applications.
Extend business capabilities, realize faster time to value, and reduce technology complexity. With Workday, you can:
Deliver a more consistent user experience
Make internal processes more efficient
- Standardize systems, technologies, and applications
Featured capabilities.
Workday Core Model
All-in-one tools.
Author, run, and manage your application.
Customizable processes.
Create new objects, tasks, reports, and more.
Pre-Built Solutions
Ready-to-use applications.
Leverage templates, reference apps, and more.
Certified partners.
Accelerate app design deployment.
Efficient implementation.
Easily develop and test applications.
User-Friendly Tech
Intuitive design.
Work easier with drag and drop functionality.
Universal experience.
Enjoy the same Workday look and feel.
Automatic tools.
Use data source and REST API provided.
Augmented People Analytics
OPERATIONALIZE AND EXTEND DATA
Augmented people analytics.
Make better people decisions, enable more strategic workforce planning, and gain insights into equity and diversity across your organization. With Workday, you can:
Uncover the opportunities and risks on each team
Make your people data easier for everyone to understand
- Justify your staffing decisions
Featured capabilities.
Tailored Insights
Real-time, prioritized insights.
Access data in dashboards and reports.
Progress monitoring.
Surface equity and diversity metrics.
Workforce analytics.
Identify trends and drivers.
Democratized Data
Visual data discovery.
Access data with drag-and-drop interface.
Security permissions.
Grant role-based access.
Everyday language.
Get clear, easy-to-understand narratives.
Built-in Automation
Streamlined processes.
Free up time for strategic decision-making.
Compliance and Accountability
OPERATIONALIZE AND EXTEND DATA
Compliance and accountability.
Improve compliance controls, implement proactive audit and compliance standards, and realize faster time to action. With Workday, you can:
Better align processes across your organization
Keep up with changes while ensuring compliance
- Safely and quickly provide data access for new hires
Featured capabilities.
Business Process Framework
Secure documents.
Manage controlled documents with ease.
相依igurable parameters.
Tailor unique dimensions and worktags.
Automated.
Automate tasks, route approvals, and send reports.
Continuous Audit and Compliance
Always-on auditing.
Enable proactive audit and compliance.
Single system for auditors.
Ensure security and integrity of data.
Complete visibility.
Drill down into reports.
Secure, Automated Controls
Remote or on-site security.
Stay secure anywhere.
Rule and routing capabilities.
Keep policies updated and current.
Self-service functions and controls.
Enable your people for improved productivity.
Management Reporting and Analysis
OPERATIONALIZE AND EXTEND DATA
Management reporting and analysis.
Improve reporting accuracy, generate reports faster, and increase report usage and visibility with leadership. With Workday, you can:
Ensure accurate reporting
Easily share reports and metrics with key stakeholders
- Automate report production
Featured capabilities.
Robust Reporting
Multi-basis reporting.
Track across cash and modified accrual basis.
Regulatory reporting.
Stay on top of change.
Streamlined creation.
Simplify budget book and report generation.
Rich Insights
Metrics and scorecards.
Track KPIs and business performance.
Object data model.
Build reports with unlimited dimensionality.
Dimensional analysis.
See every dimension including external data.
Secure User-friendly Applications
Security permissions.
Grant role-based access.
Persona-driven dashboards.
Speed decision making.
Project reporting.
Build project reports with ease.
Resilient Procurement
Streamline Procurement
RESILIENT PROCUREMENT
Streamline procurement.
Streamline procurement processes, improve data accuracy, save time and money, and make well-informed decisions. With Workday, you can:
Simplify processes for your people and suppliers
Accelerate new supplier onboarding
- Free up time to invest in supplier relationships
Read the whitepaper on how to transform government procurement with strategic sourcing
Featured capabilities.
Automated Efficiency
Ease of use.
Take advantage of electronic ordering.
Expedited processing.
Accelerate AP cycles.
Intuitive workflows.
Streamline the buying process.
Comprehensive Supplier Interface
Supplier portal.
Support self service options.
Simplified, accelerated workflows.
Fast-track the RFx process.
Efficient sourcing.
Enable reverse auctions.
Increased Visibility
Secure shared access.
Choose who sees order and inventory data.
Collaboration tools.
Share demand planning reports.
Supplier 360.
Manage your supplier relationships.
Strategic Approach to Sourcing
RESILIENT PROCUREMENT
Strategic approach to sourcing.
Reduce time spent on sourcing, make smarter purchasing decisions, and optimize contracts and outcomes. With Workday, you can:
Better monitor supplier performance
Establish a process for choosing diverse and sustainable suppliers
- Leverage automation to improve the purchasing process and onboard suppliers faster
Read the whitepaper on how to transform government procurement with strategic sourcing
Featured capabilities.
Streamlined Sourcing
Intake and pipeline management.
Speed the sourcing process.
Built-in efficiency.
Align with organizational priorities.
Accelerated processing.
Fast-track the RFx process.
Contract Management
Renewal alerts.
Stay on top of contract status.
Built-in support.
Streamline reporting.
Supplier Management
Accelerated onboarding.
Get suppliers set up faster.
Supplier 360.
Assess performance and consolidation options.
Policy alignment.
Choose diverse and sustainable suppliers.
Expense Management
RESILIENT PROCUREMENT
Expense management.
Improve spend control, establish more efficient business processes, and increase user adoption and satisfaction. With Workday, you can:
Control maverick spend
Improve the expense reimbursement process
- Reduce the risks tied to manual processing
Read the whitepaper on how to transform government procurement with strategic sourcing
Featured capabilities.
Validations and Controls
Spend management.
Gain visibility into out-of-policy spend.
Always-on auditing.
Track every change automatically.
Alerts and notifications.
Prompt leaders to take action.
Comprehensive Automation
Custom validations.
Benefit from more efficient processes.
Native mobile.
Increase user adoption and satisfaction.
Seamless workflow.
Automate tasks, approvals, and reports.
Action from Anywhere
Mobile forward.
Submit and approve expenses from anywhere.
授权批准。
Assign an approver in your absence.
Supplier Engagement / Risk Management
RESILIENT PROCUREMENT
Supplier engagement and risk management.
Enhance the supplier experience, improve supplier negotiations, and design a well-informed procurement plan. With Workday, you can:
Simplify interactions with suppliers
Track supplier risk and performance
- Monitor contract compliance
Read the whitepaper on how to transform government procurement with strategic sourcing
Featured capabilities.
Supplier Interface
Automated onboarding.
Get seamless processing and updating.
Supplier portal.
Enable supplier self-service.
Fast-track the RFx.
Simplify RFx processes.
Automated Efficiency
Ease of use.
Take advantage of electronic ordering.
Expedited processing.
Accelerate your AP cycles.
Intuitive workflows.
Streamline the buying process.
Visibility and Transparency
Secure shared access.
Choose who sees order and inventory data.
Collaboration tools.
Share demand planning reports.
Risk mitigation.
Track risk, performance, and compliance.
Stakeholder Engagement
RESILIENT PROCUREMENT
Stakeholder engagement.
Maximize visibility and minimize risk, increase spend under management, and ensure compliance. With Workday, you can:
Collaborate across functions
Build trust with your stakeholders
- Streamline business requests from multiple sources
Read the whitepaper on how to transform government procurement with strategic sourcing
Featured capabilities.
Easy to Use
Single interface.
Give stakeholders a simplified platform.
Automated routing.
Request projects from the appropriate owners.
Streamlined sourcing.
加速项目reviews and approvals.
Integrated Collaboration
Message center.
Empower channels of communication.
Status updates.
Easily see the status of projects.
Target alignment.
Share a single set of targets.
One Source of Truth
Comprehensive view.
See suppliers, contracts, and projects.
Discovery boards.
Analyze spend quickly and easily.
Secure access.
Leverage built-in approvals and controls.
IDC and state and local governments.
Explore how enterprise software with cloud services, automation, and AI and machine learning can support state and local governments with access to better data, improved user experiences, and enhanced decision-making.
Why government organizations choose Workday.
Today, more than 200 public sector organizations in the U.S. count on Workday to run their agencies. See how our proven public sector experience, world-class security, intelligent data core—and more—all help them to achieve extraordinary results.
CUSTOMER SUCCESS
Leading state and local organizations use Workday to drive the future of health.
Gained data visibility to help fight misinformation.
Watch Video (1:15)
Introduced self-service and gained deeper insight into employee performance.
Watch Video (1:34)
Saved $2.5M in IT costs and standardized operations for 40 agencies.
See Story
Cut payroll processing time in half.
Watch Video (1:45)