Frequently asked questions.

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General Inquiries

What is Workday Rising?

Workday Rising is the annual culmination of technology, innovation, and community where attendees take on a changing world together. With in-person and digital options, Workday Rising is an immersive experience offering inspiration, education, connection, and celebration.

Workday Rising takes place September 26–29, 2023, at the Moscone Center in San Francisco, California. For those unable to attend, we also offer two digital experience options.

Workday Rising is open to current Workday customers, invited prospective customers, sponsoring partners, industry and financial analysts, and members of the press. If you have questions, use the links below to get in touch with us:


Current customers and employees

Prospective customers

Sponsors

Industry analysts

Financial analysts

Press

In-Person Experience

What does the in-person Full Experience Pass include?

For Current Customers

  • Access to all keynotes

  • Access to all sessions

  • Access to Workday Preconference Trainings (additional charge)

  • Access to the Innovation Hall, the Braindate Lounge, Ask-an-Expert, and Meet-Up Café

  • All hosted meals, including the Welcome Reception and Customer Appreciation Party

For Prospective Customers

  • Access to all keynotes

  • Access to select sessions

  • Access to the Innovation Hall, the Braindate Lounge, Customer Reference Conversations, and Customer Reference Insight Conversations.

  • All hosted meals, including the Welcome Reception and Customer Appreciation Party

For Sponsoring Partners

  • Access to all keynotes

  • Access to select sessions (Full Experience Pass only)

  • Access to the Innovation Hall

  • All hosted meals, including the Welcome Reception and Customer Appreciation Party (Full Experience Pass only)

All attendees are responsible for their travel and hotel costs.

There are additional benefits to attending in person that are not available through the digital experience. These include meetups for shared industries and interests, live peer-to-peer learning at the Braindate Lounge, complimentary 30-minute Ask-an-Expert appointments (for customers only), conversations with the session leaders, and the Innovation Hall.

Yes. Customers may purchase one of our group bundles during initial registration, where you can select an Enterprise and Federal Government Group Bundle Pass or Education, Public Sector, and Nonprofit Group Bundle.

This program is for Workday customers who wish to purchase bulk registration passes in advance of the conference and invite peers from their organization to register with the purchased bundle. The rates are based on the current registration fee at the time of purchase:

Enterprise and Federal Government Group Bundle Rates:

  • 5 to 9 passes: $100 off each pass

  • 10 to 49 passes: $125 off each pass

  • 50 to 99 passes: $150 off each pass

  • 100+ passes: $200 off each pass

Education, Public Sector, and Nonprofit Group Bundle Rates:

  • 4 to 7 passes: $100 off each pass

  • 8 to 34 passes: $125 off each pass

  • 35 to 64 passes: $150 off each pass

  • 65+ passes: $200 off each pass



The Group Bundle Program expires on September 12, 2023. Group bundle purchases are not available onsite. The rates are only valid when purchasing Full Experience Passes through theGroup Bundle Portaland do not apply with any other discount or promotion. The rates are based on the current registration fee at the time of purchase and are valid on wire transfer and credit card payments only. Group bundle rates cannot be retroactively applied to any previous pass purchases.Individual passes cannot be refunded if purchased as a group bundle. Invoices must be paid in order to complete registration.

Create an account or log in with your existing Workday Rising account to purchase Full Experience Passes at group rates or Digital All-Access passes at theGroup Bundle Portal.

No. You can add names to your Group Bundle(s) later by logging in to yourGroup Bundle Portal.

If you have already invited someone but they have not completed their registration, you can remove their names and invite others on yourGroup Bundle Portal. If they are already registered, contact us atrisingregistration@workday.eventsdirectly.

Group Bundles will no longer be available after September 12, 2023.

When you add the names and email addresses of your colleagues in theGroup Bundle Portal, each person will receive an email inviting them to register and book their accommodations.

Yes.

The individual that purchases the Group Bundle has the option to assign a pass to themselves or not. All group passes receive the same conference benefits and access.

Yes, if you purchase the Group Bundle(s) during the Early Bird period (through August 1, 2023) you can combine the group bundle and Early Bird rates.

Yes, this is the only process for taking advantage of the Group Bundle rate.

You are welcome to bring a guest to the Customer Appreciation Party on Thursday night by purchasing an additional Customer Appreciation Party Pass (limited availability) during the registration process. The $300 pass includes transportation, food, beverages, and entertainment. Guests must be 18 or older and present a valid ID. Guests are not permitted to other functions or public areas of the conference. If you already registered, please email theWorkday Rising teamto add the guest pass.

Email theWorkday Rising teamfor any changes to your registration. To edit or cancel your hotel reservation, log in to theAttendee Portaland go toMy Account.

All registration cancelations must be received in writing.Email your cancelation notice to the Workday Rising team.

If you are registered but can no longer attend the event, then you may:

  • Change your conference pass from in-person to digital

  • Transfer your conference pass to another person in your organization

  • Cancel your conference pass

In-Person Pass Cancelation

  • Cancelation before or on August 31, 2023: Full refund of registration fee (minus a $150 administration fee)

  • Cancelation between September 1–25, 2023: 50% refund of registration fee

  • Cancelation or change after September 25, 2023: No refunds. Your in-person registration will allow access to on-demand content viewable at any point for 60 days.


For all other registration packages, view ourRegistration Policies.

Yes, you may transfer your registration to another person within your organization.Email the Workday Rising teamwith the names, titles, and email addresses of both the original and substitute registrants bySeptember 25, 2023. Substitutions may not be granted after this date. Credits are not issued for a future Workday Rising program.

Visit thelogin pageand click Forgot password? You’ll receive an email to reset your password. Please addrisingregistration@workday.eventsto your safe sender list to ensure you receive your temporary password, and check your spam folder.


If you continue to have any issues, please contact the Workday Rising Registration Team through the chat support box on the login page, or by emailing us atrisingregistration@workday.events.

No persons under 18 years of age will be permitted at the conference, including in breakout sessions, keynotes, and all other Event venues.

Yes, we have many sessions that qualify for CPE credit. When the Session Catalog is live, you will be able to filter by the types of credits offered by NASBA and SHRM.

These 30-minute, one-on-one meetings give you the opportunity to get advice on configuration or specific Workday features that are already part of your subscription. Attendees are required to request an appointment in advance of the event. Appointments are subject to review and approval. These meetings can be scheduled in theAttendee Portaland will appear in your personal schedule once approved. Limited to one per person. Appointments may be requested starting in mid-August.

  • Tuesday: Welcome Reception (drinks and a light buffet)

  • Wednesday: lite breakfast bites and lunch

  • Thursday: lite breakfast bites, lunch, and Customer Appreciation Party (drinks and heavy appetizers)

  • Friday: lite breakfast bites and lunch

We strive to deliver a fully accessible and inclusive conference experience for every attendee. Please provide any accessibility needs or personal considerations required during registration, and we will contact you directly and do our best to accommodate.

At Workday Rising, the safety and security of all of our attendees is our top priority. The Workday Global Workplace Safety team continues to closely monitor the safety conditions of the San Francisco metro-area. To further strengthen our safety measures, we have established regular safety meetings with the San Francisco Travel Association (SFTA). These collaborative efforts allow us to leverage SFTA’s local expertise and insights, such that we may implement industry-leading safety protocols at Workday Rising. With a steadfast commitment to safety and security, we strive to provide a worry-free experience for all attendees.

The Moscone Center is located at 747 Howard St., San Francisco, CA 94103.

Major airlines provide air travel into the following locations:

  • San Francisco International Airport (SFO), located about 12 miles from Moscone Center (MC)

  • Oakland International Airport (OAK), located about 19 miles from Moscone Center (MC).

  • San José Mineta International Airport (SJC), located about 56 miles from Moscone Center (MC).

No, transportation will not be provided to or from the airport; however, you can purchase transportation services at the airport.

Yes, select hotels will offer shuttle service to and from Moscone Center. All others are considered walkable.

September is beautiful with a high of 70°F during the day, and a low of 50°F at night.

The dress code is business casual. We do not host any formal business or social networking functions. While we do our best to control the temperature in session rooms, we recommend you bring a removable layer for your comfort.

There are over 50 hotels contracted for Workday Rising with discounted rates ranging from $289 to $585 depending on availability—the average rate is $368. To view the full list of contracted hotels, you must complete your registration and then log in to the Attendee Portal.

Discounted hotel rates are available until August 30, 2023, or until the room block is sold out.

是的,我们所有的官方会议酒店提供free Wi-Fi.

You are responsible for making your hotel reservation through theAttendee Portalas part of your conference registration process.

No, but we highly encourage you to so you can take advantage of discounted group rates available only to Workday Rising attendees and subject to availability.

Yes; however, this is subject to availability at the time of the booking.

No. In order to take advantage of the discounted room rates, you must be registered for the conference.

Yes. All the hotels require a deposit payment equal to one night of room and tax in order to guarantee your reservation. The hotel will charge the deposit payment using the credit card on the reservation on or after August 30, 2023.

You will receive a hotel confirmation email upon completing your booking. This email does not contain the hotel confirmation number. However, a final hotel confirmation email will be sent after September 15, 2023 when our team receives the hotel issued confirmation number.

All hotel changes must be made in theAttendee Portalthrough August 30, 2023. After this date, you will receive a final hotel confirmation email that contains the hotel-issued confirmation number. You may then contact the hotel directly for changes.

如果你不检查你的预定到达date, the hotel will cancel your entire reservation and can opt not to reinstate your reservation, even if you arrive the next day. You will also be charged a penalty equal to one night (including tax), regardless of the hotel opting to reinstate your reservation or not. If you think you will not be able to check in on your scheduled arrival date, contact the hotel directly to let them know about cancelation or late check-in.

Digital Experience

What do the digital packages include?

Digital All-Access Pass

  • Access to livestreams

  • Access to hundreds of on-demand sessions

  • Braindates

  • Peer networking

  • Sponsor content

Digital Essentials

  • Access to select livestreams

  • Access to select on-demand sessions

  • Sponsor content

No. There is no cap, sellout, or limit on the Digital All-Access Pass (paid) or the Digital Essentials Pass (free).

Yes; although there is no fee, registration is required to access the Digital Essentials pass.

Log inand visit theMy Accountpage. There’s an option to upgrade your pass within your registration, which will give you access to hundreds of additional on-demand sessions and digital Braindates during the event.

Yes. All of the Workday Rising digital content is included with the Full Experience Pass.

Digital passes may be purchased up until the date of the event and after the event has concluded, since on-demand sessions will be available.

Workday Rising digital content will remain available on the current platform to registrants 60 days after the event concludes.

Yes, closed captioning is available in English. To enable closed captioning, click theCC icon在播放器窗口的右下角,你can select a language. To close, click the icon again. Keynotes will have the option to view with American Sign Language (ASL).

You can tune in to the live event from just about anywhere on any device, as long as you have stable Wi-Fi. It’s also a good idea to limit other streaming on your network, such as video games and TV, while watching our live events.

You can see sessions that will be livestreamed in the Session Catalog.

Digital Braindates are a great way to exchange knowledge and share your expertise with fellow digital attendees. Create a new topic or join an existing one, either one on one or in small groups.

Visit thelogin pageand clickForgot password?You’ll receive an email to reset your password. Please addrisingregistration@workday.eventsto your safe sender list to ensure you receive your temporary password, and check your spam folder.


If you continue to have any issues, please contact the Workday Rising Registration Team through the chat support box on the login page, or by emailing us atrisingregistration@workday.events.

Log in to watchlast year’s Workday Rising on-demand sessions. If you have previously created a Workday events account, use that existing account to log in.

Find answers to questions specific to your Workday Rising experience.


Still have questions?

Contact us—we’re happy to help.


Save $300 with Early Bird pricing through August 1.